The prep work you don't see matters most
Everything behind the tile has to move water to the drain, not into your walls or subfloor. Tile and grout alone are not waterproof, no matter how well they're installed — the waterproofing happens in the layer underneath.
Why leaks show up years later
Many calls we get start with mildew along a grout line or damage to sheetrock next to a shower. That's usually the result of a shower that wasn't properly prepared before the tile went in. By the time it's visible, the fix is often a full remodel — a leak can work on your walls for years before it surfaces.
Built to TCNA-recognized standards
We use TCNA (Tile Council of North America) approved waterproofing methods, chosen based on your tile, location and budget. Many manufacturers back their systems with strong warranties when the full product line is used correctly, and we help you register for that coverage.
Five questions worth asking any shower tile contractor
- Does the contractor specialize in shower tile installation?
- What materials are being used to waterproof the substrate?
- Will a flood test be performed on the shower pan?
- Does the manufacturer of the installation products offer a warranty?
- Does the contractor offer a warranty on their workmanship?
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